General Data Protection Regulation (GDPR)


Privacy and Consent Notice


My personal information - General Data Protection Regulation (GDPR)

From May 2018 GDPR bring in new legal protection for personal information. This tells you what personal information I hold and why, and your rights. Once you have read and understand it, please complete the declaration of consent at the bottom of the page.



Therapist’s name / Identity -  Samantha Walker / The Ki to Wellbeing

Therapists contact details -   

Telephone no:  07787563433 

Email address: /

Address: Coombe Cottage, Bradley Road, Bovey Tracey, Devon TQ13 9EU


Data Controller Contact Details - Samantha Walker, contact as above.

Data Protection Officer- Samantha Walker, contact as above.



The purpose of processing client Data 

I hold and use your data as a client, in order to provide you with the best possible treatment options, advise and support.



Law Basis for holding and using Client Information

The lawful basis under which I hold and use the information is - 


                  My legitimate interests i.e. my requirement to retain the information in order to

                  provide you with the best possible treatment options and advice.


As I hold special category data (i.e. health related information), the Additional Condition under which I hold and use this information is - For me to fulfil my role as a health care practitioner bound under the AoR Confidentiality as defined in the AoR Code of Practise and Ethics.



What information I hold and what I do with it

In order to give professional and safe treatments in Massage, Reiki, Reflexology, AromaTherapy and Foot care, I need to ask for and keep information about your health. This information will only be used for the purpose of your treatment and any advice given.

The information held is -

Your contact details

Your Medical History and other health related information

Treatment details and related notes.

The information will NOT be shared with anyone else (other than for legal purposes) with out explaining to you why it may be necessary to do so and having your explicit consent to do so. Your Data will NOT be transferred outside the EU.


In line with the lawful basis above, I will keep your information for a period of 7 years after your final treatment, after which time it will be safely destroyed.



Protecting your Personal Data

I am committed to ensuring that your personal data is secure. In order to prevent unauthorised access or disclosure, I have in place approval ate technical, physical and managerial procedures to safeguard the information I collect from you. 

I will contact you if necessary using your preferred method.






Your Rights 

GDPR gives you the following rights -

The right to be informed: to know how your information will be held and used.

The right of access: To see any records held about you when requested.

The right to rectification: To tell the record holder to make any changes to your personal information it it is outdated, incorrect or incomplete.

The right to erasure (the right to be forgotten): You can request information held about you to be erased.

The right to restrict processing of personal information:  you have rights to request limits on how your information is used.

The right to data portability: under certain circumstances you can request a copy of your information held electronically so you can reuse it in other systems.

The right to object: you can say you do not want certain parts of information used , or  only to be used for certain purposes.

Rights in relation to automated decision making and profiling. 

The right to lodge a complaint to the ICO if you feel your details are not correct, if they are not being used in the way you gave permission for, or if they are being stored without legal need or without your consent.


Full details of your rights can be found at


If you wish to exceeds any of these right, please email me


If you are dissatisfied with the response you can complain to the information commissioners office;



My Rights as a Therapist


Please Note:

If you do not agree to me keeping records of information about you and your treatments, or if you don’t allow the information to be used in a way necessary for your treatment, I may not be able to treat you.


A therapist may keep your records of treatment for a certain period due to legal requirements, which may mean that even if you ask for your details to be erased, they may have to keep the details until after that period has passed.

A therapist may move records between their captors and IT systems as long as your details remain protected and confidential.




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